Once upon a time, when I was a Hotel Receptionist…

Sky City2It was back in the late 90’es and I was fresh out of Hotel Management School (yes, a Swiss one), thought I owned the World, and I landed my first job at the Radisson SAS Sky City Hotel at Arlanda Airport in Stockholm.

I LOVED my job! I loved the languages, the different cultures, finding weird and wonderful solutions, making people smile, connecting and listening to peoples stories. I loved the challenge to resolve anger, disappointment and frustration from guests being turned away due to over bookings, bad meetings and missed flight connections. What I didn’t love were the hours and the salary (actually, the uniform was a bit silly as well)… I remember once, as I was working a weekend shift, a couple walked in to the lobby looking pale as sheets and slightly disoriented. I walked up to them and asked if I could help them at all? The husband then told me that they had just received a phone call, devastating news, and was there any private space where they could sit down and absorbed what had just crushed their hearts? I quickly arranged for them to use one of the conference rooms free of charge and they both started sobbing, probably relieved that someone heard them and could accommodate their needs.

Fast forward a few years when I’m standing outside the Children’s hospital in Zürich, completely disoriented and fuzzyheaded after receiving the terminal diagnosis of our 3-month old daughter. There was no one to comfort us, no room was put in order for us to let the news sink in, no hand to hold or ear to listen to our story. I felt SOOO ALONE! Until this day I ask myself, why, when they knew that they were going to give that diagnosis, did they not assemble a care team, a private room, a priest or at least SOMEONE that could just sit there with us for a while? Why did I find myself standing on a busy street with no instructions on what to do, who to see or what to expect next?

2013-05-26 12-36-06 SGToday I find myself creating that very dream job for myself! It’s like I’ve managed to pull out all the things I loved about being a receptionist and mix it with the caring professional I missed having access to that day at the Children’s Hospital. I work in three different languages, I connect with the most wonderful people, I try my best to find solutions and find relief for people in difficult emotional situations and I can chose my own hours and set my own price tags. Now I can create that space for others, be the one who listens and that has access to a fantastic network of caring professionals that can help where I fall short.

Why am I rambling on about this? Because I want to show you that it’s possible to create your dream job! It takes time, dedication, courage, a lot of savings and financial stress, but it’s so worth it in the long run! Find what makes your heart sing, because others will benefit tremendously!


I suck at math!

IMG_2737 When I was in 5th grade it was decided that they would divide the three 5th grade classes in my school into three math groups depending on our abilities in that subject. Hence we were divided into the “fast” group, the “average” group and the “slow” group. I have no idea if they were given those exact names, but that was the general idea behind the three groups. I ended up in the “fast” group as I was one of the fastest in math in my class, and had been since 1st grade.

One day, as we were about to get a math test back, our teacher declared (in a very annoyed tone) that someone in the group had managed to MOVE  THE COMMA THE WRONG WAY THROUGHOUT THE WHOLE TEST! That very test ended up on MY desk! I was the one that had been so utterly stupid to do such a thing that the teacher felt the need to tell the whole group about it! I was 11 and I felt so ashamed.

Since that day, because of WHAT that teacher said, HOW she said it and what she DIDN’T DO to repair the damage, I’ve held this view of myself that I suck at math. My whole life I’ve been avoiding having to calculate “in public”, making sure I can triple check if the answer is correct before I show it to someone. I’ve had to ask colleagues to make fool proof formulas that I could follow whenever I needed to do any form of calculation for my “task list”. I’ve gone to great length so save myself from making such “stupid” mistakes ever again because it was so humiliating that first time.

Now, that was just ONE DAY of my life, and what ONE TEACHER said and yet it has affected my ability to calculate in a negative way! I can’t say it’s been a HUGE loss in my life, but I wanted to use it as an example to show you how the opinion from an authority figure from our childhood, (be it a teacher, a coach, a parent or grandparent…) can do to our presently held beliefs about our abilities. Maybe you are carrying a similar story from your childhood around, and maybe that story has created this limiting belief about your own abilities. And that in turn might be limiting you to aim for your dreams TODAY!

Find that memory, lift it up and have a close look at it. Forgive the person who said or did it so that you can free up that space and energy for better and more fun things in life – then move on! If you need assistance in that procedure, just give me a shout OK? Warm regards, Karin

The Top Five Regrets of the Dying

IMG_2886I met a neighbour on the train the other day and she was reading the German version of the book “The Top Five Regrets of the Dying: A Life Transformed by the Dearly Departing” by Bronnie Ware (see the list below).

First it made me think if I would end up having any of these regrets, and sure enough, I must admit to being dangerously close to score #3 and #5. Even with my profession as a Grief Recovery Specialist you would think I’d know better, but I’m only human too 🙂

The list also made me check if the Grief Recovery Method® would address any of these regrets, or more specifically if the Method would be able to help people NOT to come to the end of their lives having one or more of those very regrets. And I most definitely think that it would hugely help to go through the Method. How come?

As I see it, if you know how to deal with the occasional curve ball life throws at you and manage to stay true to yourself, honour your values, beliefs and your feelings and dare following your dreams (at least find out what they are), you will have a far lesser risk of ending up regretting any of those things listed below.

So which ones are YOU in the danger zone of? Have a think about it and then start taking the right ACTION to lessen the risk! 

1. I wish I’d had the courage to live a life true to myself, not the life others expected of me.

“This was the most common regret of all. When people realize that their life is almost over and look back clearly on it, it is easy to see how many dreams have gone unfulfilled. Most people had not honored even a half of their dreams and had to die knowing that it was due to choices they had made, or not made. Health brings a freedom very few realize, until they no longer have it.”

2. I wish I hadn’t worked so hard.

“This came from every male patient that I nursed. They missed their children’s youth and their partner’s companionship. Women also spoke of this regret, but as most were from an older generation, many of the female patients had not been breadwinners. All of the men I nursed deeply regretted spending so much of their lives on the treadmill of a work existence.”

3. I wish I’d had the courage to express my feelings.

“Many people suppressed their feelings in order to keep peace with others. As a result, they settled for a mediocre existence and never became who they were truly capable of becoming. Many developed illnesses relating to the bitterness and resentment they carried as a result.”

4. I wish I had stayed in touch with my friends.

“Often they would not truly realize the full benefits of old friends until their dying weeks and it was not always possible to track them down. Many had become so caught up in their own lives that they had let golden friendships slip by over the years. There were many deep regrets about not giving friendships the time and effort that they deserved. Everyone misses their friends when they are dying.”

5. I wish that I had let myself be happier.

”This is a surprisingly common one. Many did not realize until the end that happiness is a choice. They had stayed stuck in old patterns and habits. The so-called ‘comfort’ of familiarity overflowed into their emotions, as well as their physical lives. Fear of change had them pretending to others, and to their selves, that they were content, when deep within, they longed to laugh properly and have silliness in their life again.”

The Top Five Regrets of the Dying: A Life Transformed by the Dearly Departing